concept   service
culture   Japan
statement   In Japan, service emphasizes omotenashi with polite and immediate assistance at service counters.

7 similar statements
# Concept Culture Statement Freq.
1 community service Japan Less commonly practiced as formal requirement, but often part of religious or cultural traditions as a way to give back to the community. 1
2 service Japan The concept of 'omotenashi' (hospitality) is deeply ingrained in the service industry, with a strong focus on anticipating and fulfilling customer needs. 1
3 service Japan In some traditional settings, excessive politeness and attention to detail is expected when providing service, such as bowing and using honorific language. 1
4 service counter Japan Customers expect to be greeted by the staff immediately upon approaching the service counter, with a high level of politeness and respect. 1
5 service counter Japan Often found in department stores, train stations, and banks where customers can receive assistance and make transactions with staff behind the counter. 1
6 service counter Japan Often seen in train stations and department stores, where customers can purchase tickets, make inquiries, or access customer service. 1
7 service counter Japan Often seen in train stations and department stores, where customers can purchase tickets, make inquiries, and seek assistance. 1