| # | Concept | Culture | Statement | Freq. |
|---|---|---|---|---|
| 1 | banking communication | Singapore | WeChat and other social messaging platforms are commonly used for banking communication and customer service. | 1 |
| 2 | banking technology | Singapore | High-tech and advanced digital banking services are widely embraced and utilized | 1 |
| 3 | banking technology | Singapore | WeChat Pay and Alipay are popular for both online and in-store payments, offering integrated banking and social features. | 1 |