concept   customer feedback
culture   New Zealand
statement   In New Zealand, customer feedback is highly valued and encouraged with an emphasis on honesty and direct communication for business improvement.

2 similar statements
# Concept Culture Statement Freq.
1 customer complaints New Zealand There is a culture of openness and direct communication, and customers are encouraged to provide feedback and complaints to help businesses improve. 1
2 customer feedback New Zealand Customer feedback is often communicated openly and directly, with a focus on honesty and transparency. 1