| # | Concept | Culture | Statement | Freq. |
|---|---|---|---|---|
| 1 | customer complaints | Western countries | Frequent use of legal channels to address grievances and obtain redress | 1 |
| 2 | review | Western countries | Leaving reviews on platforms like Yelp or Google is common and expected for businesses, restaurants, and services. | 1 |
| 3 | seller feedback | Western countries | Seller feedback is commonly used to assess the reputation and trustworthiness of sellers in online marketplaces. | 1 |