concept   customer feedback
culture   Saudi Arabia
statement   In Saudi Arabia, customer feedback is shared privately and aims to maintain harmony and resolve complaints through personal networks.
2 similar statements
# Concept Culture Statement Freq.
1 customer complaints Saudi Arabia There may be a cultural preference for resolving complaints through personal networks or connections rather than directly confronting businesses. 1
2 customer feedback Saudi Arabia Customer feedback is usually communicated more privately and with an emphasis on maintaining harmony and politeness. 1