concept   customers
culture   Eastern countries
statement   In Eastern countries, customers prioritize group harmony and may avoid directly confronting unsatisfactory service.
2 similar statements
# Concept Culture Statement Freq.
1 customers Eastern countries Customers may prefer a more collective approach to service and may prioritize group harmony over individual attention. 1
2 customers Eastern countries Customers may be more reserved and less likely to confront or complain about unsatisfactory service directly, preferring to maintain harmony. 1