concept   customer service
culture   Japanese
statement   In Japanese culture, customers value attentive and polite customer service with emphasis on personalization and satisfaction.
2 similar statements
# Concept Culture Statement Freq.
1 customer service Japanese Customers value polite and attentive customer service, and may be willing to wait longer for a more personalized interaction 1
2 customer service Japanese culture High level of customer service with attention to detail, politeness, and customer satisfaction 1