concept   customer service
culture   Japan
statement   In Japan, customer service emphasizes politeness, efficiency, and respect to maintain harmony in the customer-company relationship.
31 similar statements
# Concept Culture Statement Freq.
1 customer Japan Customers value respect for personal space and may prefer a more reserved and less intrusive approach from salespeople. 1
2 customer Japan Customers value politeness and respect, and may not express their dissatisfaction openly in order to maintain harmony. 1
3 customer Japan Customers may show appreciation for good service by being reserved and polite, rather than overtly expressive. 1
4 customer Japan Customers are not expected to tip and it may even be considered rude to do so in Japan. 1
5 customer Japan Customers value respect, politeness, and attention to detail in service interactions. 1
6 customer assistance Japan Customers expect polite and respectful service, often with a bow and minimal eye contact. 1
7 customer service Japan Customer service representatives are expected to be polite, respectful, and use formal language when interacting with customers. 1
8 customer service Japan Customer service is highly valued, and businesses strive to provide polite and attentive service to customers at all times. 1
9 customer service Japan Customer service representatives are expected to be respectful, polite, and maintain a professional demeanor at all times when assisting customers. 1
10 customer service Japan Focused on efficiency and effectiveness, with less emphasis on overt friendliness 1
11 customer service Japan Characterized by utmost politeness, efficiency, and attention to detail, with a strong focus on maintaining harmony in the customer-company relationship. 1
12 customer service Japan Customer service is equally important, but there is more emphasis on efficiency and speed in the food service industry 1
13 customer service Japan Emphasis on respectful and formal service, with attention to detail and efficiency 1
14 customer service Japan Customers may not openly express dissatisfaction to maintain harmony 1
15 customer service Japan Customer service representatives are expected to be polite, respectful, and address customers using formal language and honorifics. 1
16 customer service Japan Polite and attentive, but less proactive compared to the Western approach 1
17 customer service Japan Polite and respectful customer service with a focus on anticipating needs 1
18 customer support Japan Emphasizes politeness and respect, with a focus on written communication 1
19 customer support Japan Customer support is highly valued and often involves quick and efficient resolution of customer issues, with a strong emphasis on politeness and respect. 1
20 customers Japan Customers value politeness, respect, and attention to detail, and may be more reserved in expressing feedback or complaints. 1
21 customers Japan Customers are not expected to tip and may even be considered rude if they do so, as exceptional service is seen as standard. 1
22 customers Japan Customers value respect for privacy and may not express overt praise or complaints, but they appreciate attention to detail and quality products. 1
23 serve customers Japan Formal and respectful service is important; the customer is highly valued and interactions are often more formal and deferential. 1
24 serve customers Japan The customer is served with the utmost respect and formality, and the interaction is seen as a representation of the company's honor. 1
25 serve customers Japan Customers value respectful and efficient service, with minimal intrusion and attentive non-verbal cues. 1
26 serve customers Japan Prioritizing discretion and providing attentive service, without invasive or overly familiar interaction. 1
27 serve customers Japan Customers value respectful and unobtrusive service, with an emphasis on anticipating needs and providing a high level of attention to detail. 1
28 serving customers Japan Politeness and attentiveness are crucial when serving customers, and the customer's experience is highly valued. 1
29 serving customers Japan Customers prefer discreet and unobtrusive service, and leaving a tip can be considered rude or insulting. 1
30 serving customers Japan Customer service is considered an art form, with an emphasis on respect, politeness, and attention to detail in serving customers. 1
31 serving customers Japan Customers are served with great attention to detail and politeness, and tipping is not customary 1