| # | Concept | Culture | Statement | Freq. |
|---|---|---|---|---|
| 1 | chargeback | Eastern countries | Chargebacks are uncommon and generally not practiced for disputed transactions in the same way as in Western countries | 1 |
| 2 | reimbursement | Eastern cultures | Less common due to cultural emphasis on personal responsibility for expenses | 1 |
| 3 | surcharge | Eastern countries | A surcharge may be considered as an impolite or unprofessional practice, and it is not commonly applied in business transactions. | 1 |