| # | Concept | Culture | Statement | Freq. |
|---|---|---|---|---|
| 1 | customer satisfaction | China | Customers are not accustomed to providing direct negative feedback, so customer satisfaction surveys may not be as effective. | 1 |
| 2 | job satisfaction | China | Job satisfaction is often influenced by the perceived status and reputation of the company, leading to a focus on prestige and recognition within the workplace. | 1 |