| # | Concept | Culture | Statement | Freq. |
|---|---|---|---|---|
| 1 | wait staff | United States | Expected to be attentive and responsive to customers' needs, and may be tipped for good service | 1 |
| 2 | wait staff | United States | Expected to receive a 15-20% tip for good service | 1 |
| 3 | wait staff | United States | Expected to be tipped for good service | 1 |
| 4 | wait staff | United States | Expected to provide attentive and friendly service, refill drinks, and check on diners regularly | 1 |
| 5 | wait staff | United States | Expected to provide attentive and friendly service, and may expect a 15-20% tip for good service. | 1 |